Using the Reports page

The Reports page in your Control Panel helps you view, download, and organize key business data. Reports are grouped into categories and subcategories, making it easier to find the information you need. You can also use the search bar or the dropdown menu to locate specific reports quickly.

Access Reports either by clicking the link in the upper left, or via the Research menu > Reports.

Navigating reports

In the side menu, you can:

• View a description of the report

• Download a CSV file of the report

• Open the report in a new tab

Report categories

• Channel performance: Reports showing traffic and sales information by source or channel

• Customer information: Reports with customer details such as email, first name, last name, and other profile data

• Orders & sales: Reports on orders, cancellations, transactions, and performance (including gross profit and coupon performance)

• Product performance: Reports with insights on top-selling items, pricing, and overall sales

• Site performance: Reports on website functionality such as page load times and traffic data

• User behavior: Reports tracking user interactions, including location, first page accessed, and navigation patterns

• Website configuration: Reports related to site settings for registered or wholesale users

Saving favorite reports

You can save up to 20 reports as favorites for easy access.

To save a report:

1. Use the dropdown menu or search bar to find the report you want.

2. Click the report name to view it, or click the pop-out icon to open it in a new tab.

3. Click Add to favorites in the top right corner of the report.

To remove a favorite:

1. Go to the Reports page.

2. Under My Favorite Reports, click the crossed heart icon next to the report you want to remove.

Accessing older reports

If you saved or bookmarked report links prior to 2025, note that URLs have changed. You’ll need to visit the new Reports page to locate and re-save those reports.

To view the legacy version of reports, go to the top menu, select Research, then Old Reports.

Need help?

Our in-house Client Services team is available Monday-Friday, 8 a.m. to 8 p.m. EST to help you with any questions or issues. You can reach us in the following ways:

👉 Submit a request through this support form

📞 Call us at 1 [phone]

📧 Email us at [e-mail]

We’re ready to help you get the most out of your SimplePart experience!