The Implementation of your parts site begins once the Sales team processes your signed dealer agreement. The first 30 days is a crucial time for you as a new SimplePart dealer. So, where do you start?
Making contact
The Sales team passes your information on to our Client Services team, which includes our Dealer Implementation team. A Dealer Implementation team member will reach out to you with a phone call and a Welcome Email to the following people/teams at your dealership:
- IT department
- Business office
- Accounts payable department
- General manager or office manager
What you need to do
- Keep all lines of communication open so the process starts off smoothly!
- Let your business office and your IT department know that SimplePart will be creating a new site for you, and the SimplePart teams will be contacting them for their information.
Creating your new SimplePart site
The SimplePart Dealer Implementation team will relay DNS pointing instructions for your IT administrator or web hosting provider to create your new parts website and instructions to link to it on your main website.
Choosing payment providers
During Implementation, one of the most important decisions you’ll make is about payment provider options. SimplePart offers several different ways for your customers to pay, and the Dealer Implementation team can share details about each to help you decide which providers are best for your business.
What you need to do
You can use this point in the process to review the payment providers that best fit your needs. You’ll need various forms of personal and business identification handy–like EINs, SSNs and tax IDs–to set up payment provider accounts.
Choosing integrations
You can decide which integrations are right for you during Implementation. Designed to help you process orders quickly and easily, there are integrations for shipping calculations, order fulfillment, sales tax calculations, and more.
Completing the parts site walkthrough
After you’ve decided upon your shipping, tax and payment integrations (and our team tests them), you'll schedule a half-hour training session so you can see firsthand exactly how your parts site operates and run a sample order for yourself.
What you need to do
Your parts manager and anyone else who will be selling parts or using the SimplePart Control Panel to process orders should plan to participate in the training. When you schedule your training, be sure to invite all relevant staff.
Note: Be on the lookout for an email containing your SimplePart Control Panel login credentials from our Dealer Implementation team the day before your scheduled walkthrough.
Going live!
After you have completed the parts site walkthrough, you’ll be ready to go live and start accepting orders!
Need help?
Our in-house Client Services team is available Monday-Friday, 8 a.m. to 8 p.m. EST to help you with any questions or issues. You can reach us in the following ways:
👉 Submit a request through this support form
📞 Call us at 1 (888) 843-0425
📧 Email us at support@simplepart.com
We’re ready to help you get the most out of your SimplePart experience!