Billing overview

As a SimplePart-enrolled dealer, you’ll receive a monthly bill for your program participation and any related services. This article explains when to expect your bill, what’s included, how to pay, and what to do if your status changes.

When you’ll receive your bill

You’ll typically receive your SimplePart bill on the first of each month for services from the previous month.

Example: you’ll receive October’s bill on November 1.

Your billing cadence is based on your contract. Please note that late payments are subject to a late fee, which will be added to the following month’s bill.

What’s included on your bill

Your total each month depends on your SimplePart package and contract. For most packages, the total amount stays the same unless:

• You upgrade your package or add new features

• There’s a change in applicable taxes

A typical monthly bill includes:

• Monthly service fee

• Monthly advertising spend (if applicable)

• Ad spend fee

• Applicable sales tax

Why totals may vary for PRO dealers

If you’re on the PRO package, your bill total can fluctuate month-to-month because it’s based on a percentage of your profit. This means that higher or lower monthly sales can affect your total bill.

Accepted payment methods

You can pay your SimplePart bill using any of the following methods:

• Check – mailed to:
  SimplePart
  84 Walton Street NW, Suite 400
  Atlanta, GA 30303

• NVoice (or Corpay) – a software platform that automates supplier payments for accounts payable

• ACH (Automated Clearing House) – an electronic network for secure payment processing

Changing your account

Upgrading or adding features

As your business grows, you may wish to add more features — such as the Product Questions Module or Wholesale Module — or upgrade your package.

• Feature and package upgrades take one billing cycle to appear.

Example: If you upgrade in October, you’ll see the change reflected on your November bill.

To explore upgrade options, contact the Sales team at [e-mail].

Canceling your package

If you decide to cancel your SimplePart package:

• There is a one-month lead time before the change is reflected in billing.

• You must submit a written notice of cancellation to SimplePart as soon as possible.

Learn more about pausing or canceling your services.

Dealership sales or ownership changes

If your dealership is sold or purchased, please notify the SimplePart Accounts team immediately. This ensures that billing information is updated accurately and charges are applied to the correct account.

Need help with billing?

For questions about your bill, payment methods, or billing updates, contact the Accounts team:
📧 [e-mail]

Need help?

Our in-house Client Services team is available Monday-Friday, 8 a.m. to 8 p.m. EST to help you with any questions or issues. You can reach us in the following ways:

👉 Submit a request through this support form

📞 Call us at 1 [phone]

📧 Email us at [e-mail]

We’re ready to help you get the most out of your SimplePart experience!